Then I bought a z-wave garage controller. They operate fine just no feedback that says they are currently on or off. Heather X. marked this as an answer. Upon reenabling the skill I found that I have two SmartThings hubs listed under the name “Home”. but nothing would happen. I ended up disabling the skill again via the Amazon Alexa app. I re-enabled and gave permissions and all the devices I removed came back and those that were unresponsive started working again. Wire-Free Devices. Something that also worked initially is grouping it under a scene. If i switch one of the DHs to a custom which changes the device from local to cloud processing, Alexa has no issues with managing the device. Did you ever get a resolution? If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Check that your device isn't muted. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Your skill may need parental permission. This was not ready for release!! Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? However, the devices respond in the correct way (e.g. Change your address, Digital & Device Forum What i have noticed is that all ZWAVE devices are GE switches/dimmers and are using the local processing DH from ST. I tried disabling and deleting all devices. Here you see what is going on. The Alexa app can’t control the devices either. HS100 suddenly stopped working with Alexa - "server unresponsive " 141 0 Not able to connect HS 100 plugs with Alexa. 475 2 TPlink smart plugs not working in Alexa. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. My Alexa app says "Server is unresponsive." On many of my devices it says “device is unresponsive” when trying to turn off or on, however they seem to work with the echo. Hi, folks! I’ve been frustrated with 1 single device in my house for the last month that suddenly stopped working with Alexa while everything else continued just fine. 149 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1568 1 … 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1576 1 … Alexa App Doesn't Open on Web Browser; Alexa App is Slow or Unresponsive; Alexa App OS and Software Version Compatibility; Download the Alexa App; Sign Out of the Alexa App; Turn Alexa Phone Notifications On or Off Have you try un-linking and re-linking the Wyze skill? Wyze recently reset their security tokens as a precautionary measure, which means everyone’s Wyze Alexa skill was reset. Hopefully the hints above might work for other people. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. The thermostat is compatible with Alexa. In that case Alexa doesn’t complain. It makes it easy to help troubleshoot network issues. I did remove a switch and readd it and it’s still happening. If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. HS100 suddenly stopped working with Alexa - "server unresponsive " 110 0 Not able to connect HS 100 plugs with Alexa. Can't re-enable the skill now. Still didn’t work. They were great for a month. Sorry to necro this thread, but just wanted to send a thanks to all of you for the tip on changing the device type to something else and back to make Alexa start working with a device. The Alexa app discovers my other items I.E. Echo was able to turn on devices and groups for Vera. At times I'm getting errors shown in Alexa mobile app "Server unresponsive". :/ Google user. Recommended based on info available . I disconnected that device from Smartthings and reconnected it. Original Poster. 474 2 TPlink smart plugs not working in Alexa. Unfortunately this didn’t work. TechLaurels: Laurel Nevans' Computer Services Blog: Alexa … Deliver books, apps to your device, Digital Purchases However, the devices respond in the correct way (e.g. It is a known issue and they’re working on it. recommended this. All devices say server unresponsive. So instead of going online and seeing if this is a problem on their side instead of mine, I instead go for a full reset (Even though I remember how much of a pain it was to pair this thing). Fix unresponsive lights. Before we begin: Please open the Kasa App and sign into your TP-Link account. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Alexa says it’s unresponsive. Edit payment info, 1-Click Settings Yes and no. He told me to disable the skill in Alexa and remove the smartapp in Smartthings. Alexa would say "okay!" Harmony hub, Ring and Yamaha Multicast. Strange because I can do it all in the Smarthings all from my phone! The light indicator is red when your device is muted. While we're unable to respond directly to your feedback, Powered by Discourse, best viewed with JavaScript enabled, Alexa displays device as unresponsive while ST shows the device is active. How to Fix Alexa Not Working with ecobee Switch+ - Support.com Change the DH back to local processing one from ST and within a few hours the issue is back…. It worked fine earlier today, but now any time I try, the blue Echo light spins for a few seconds, and I get whatever light/group “isn’t responding”. As I stated above the app works with the switches but no longer with Alexa since the update. Next he asked me to reboot my smart hub and try the same. Yep, changing he device type, saving and then changing it back and saving worked like a charm! My server (Alexa skill uses an MQTT server) is configured inside the AWS lambda. Light Bulbs. Now I am added to the list of users with this issue. I'd rather just get one of those to control my RGB lights. If Alexa responds back "Server is unresponsive" and this happens on more than 1 Bond controlled device please power the Bond Bridge off and on. Tap on Disable. This is a problem with app to Alexa connection. I’m seeing this too. I have this issue with all of my devices. He couldn’t give me a time-line for the fix. Could that be the issue ? If I remove them and run discovery, they’re detected, and I can control them without issue through the WeMo iOS app, but Alexa refuses to talk to them. All Zigbee devices respond correctly. There's a problem loading this menu right now. Please select what best describes the information: Thanks! Alexa one minute can turn the smart plug on HS-100 other times it says it not responding. But it goes away after sometime. The lights are turned on or off). Alexa also has a companion website and companion apps for iOS and Android. The app was showing “server unresponsive” but I could still use voice commands to turn the ESP8266 connected devices on/off (I don’t use dimming). Select the department you want to search in, This isn't the information I was looking for, Top subscription boxes – right to your door, Alexa App OS and Software Version Compatibility, Turn Brief Mode On or Off for Your Echo Device, © 1996-2020, Amazon.com, Inc. or its affiliates. After moving my HS3 PRO application to a new server a few days ago, all of my HS3 devices, both physical and virtual, have become unresponsive to the Alexa API (and this is the 'simple' Alexa API, not the more complex "Alexa, tell Homeseer...." version). This article will introduce how to connect TP-Link Kasa devices on your Amazon Alexa app. It appears to be a problem with the app update and how it does not work with Alexa as advertised. I just reached out to someone from the live chat. Can't re-enable the skill now. To fix issues with your Echo device not responding: Make sure you're using the power adapter that was included with your device. Our automated system analyzes replies to choose the one that's most likely to answer the question. Make sure you have an active internet connection. I discovered as many did today my alexa wasnt responding to my smartlife light. Thanks! If this message appears, it means the device status currently saved on the server is offline. Then I did the same for the device list in Alexa. Dear user, we are sorry for your inconvenience. And it has created duplicates of many of my devices. I’m able to adjust it just fine. Alexa answers all my control commands with “smartthings is not responding” and in the app it reports “server is unresponsive”. Devices & Content Ghazgkull (Customer) asked a question.. December 3, 2020 at 6:55 PM but nothing would happen. Server Status will ping your favorite websites and track if they are online providing you with the latest status of that server. 152 1 HS105 Not Discoverable on Alexa (Local Wi-Fi Control only / remote cloud send cmd failed) 1579 1 … i’m getting the same error message for my ZWAVE devices. If you have only one light that won’t respond, … If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. And the report state is working fine after sometime. Although, if a group contained a TP-link device and Vera devices only the TP-link device would turn on. Original Poster. Does the Alexa HomeSeer skill use myHS in some fashion? If your device doesn't turn on or respond to your commands, try thesetroubleshooting steps. Tap on Wyze and then Disable Skill. I have checked the network and it is on 2.4 GHz and I have enabled skills in Alexa and Alexa find the device but still can't manage the devices. The entire time they worked great in ST. Alexa would say "okay!" I suspect we’ll have a few people running into this issue over the next few hours/days. TP-link devices worked fine. Alexa doesn't respond or says she can't understand you. “Alexa, ask Server Status is YouTube offline” Server Status. My Alexa app says "Server is unresponsive." Thanks, … Power the BOND off for 30 seconds by removing the USB connector. I am having this same issue. The problem is only with one specific device for me. Alexa says “Server is Unresponsive” on Smart Home Devices Even after resetting and re-enabling smart devices from Smart Things - I am unable to use Alexa to turn on/off devices. When trying to control a device the screen briefly says waiting for UDI, and at the top it says the server is unresponsive. You can likely change it back. I tried the reboot and other suggestions with no luck. we'll use this information to improve our online Help. The lights are turned on or off). I have the same problem. Any ideas? Then remove the device in Alexa, re-enable the skill and discover new devices again. When the message comes up you can not see the current state of the device. Heather X. marked this as an answer. View purchased books & apps, Your Subscriptions Alexa Preferences and Settings. Tap on Your Skills. Last problem: Jan. 6, 2021 at 7:44 p.m. If you only command the specific device it again reports the error. Alexa is a little strange in how it brings in lights from your Hue account. 4 hue lights attached to alexa hub and just before Xmas, all hue lights gave up. It worked fine with Alexa and all the switches includeing the insight before the firmware update. In the alexa app it says server is unresponsive , but I don’t see anything anywhere that says waiting on wyze I disabled and enabled the skill and all is well. The process of changing to something and changing back worked for all mine. I had this issue as well on a few devices. Press J to jump to the feed. :/ Google user. In hindsight, I think that just doing the latter might be enough. Ask the community. So, thanks! Our automated system analyzes replies to choose the one that's most likely to answer the question. is the server down? Turn on the bulb for three-to-five seconds and then off for three-to-five seconds. Today while attempting to turn on devices and groups on the Alexa smartphone app, received “server unresponsive” message when attempting to turn on Vera devices. recommended this. … I have reset and still not working, the remote on … Both options load all of my devices into Alexa as expected, but the first option loads devices that are unresponsive. Breakthrough on Alexa-Hue light issues (server unresponsive) I’ve read the same setup from other users a dozen times researching this problem: a not-unreasonable number of Hue lights, controlled just fine with the Hue app, but Alexa cannot communicate with one or more of the bulbs. I just reached out to someone from the live chat. Once disabled, tap on Enable to Use for the Wyze skill. None of my Echo devices can control my WeMo lights this evening. So for every Alexa request, we try to get the response from MQTT. Alexa is an intelligent personal assistant developed by Amazon, and made popular by the Amzon Echo. 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This information to improve our online help Alexa is an intelligent personal assistant developed by Amazon, Kindle...