If your Kwikset device is not responding as expected, visit us using the Contact the Manufacturer button below. ‎Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. All Rights Reserved. For countries outside the U.S. and Canada, please visit our International contact page. So the Kwikset Premis App is working consistently for me *now*. Should I expect this lock to work eventually? Hope this helps. In theory yes it’s possible for a Z-Wave repeater to repeat for a Z-Wave plug devices, not all Z-Wave Plus commands are supported by Z-Wave repeaters. This lock is patented with SecureScreen technology that prevents anyone from detecting your code from your fingerprints. I though Z-Wave Plus was the latest. What do you think about replacing the lock with the Zigbee variant? 1. Sophisticated, modern hardware styles with simple, unique details. Thanks again Maddie. Here are some of the other fields from the IDE: It’s best to use a mains powered Z-Wave Plus device as a repeater for best performance. 2. No, Premis does not currently work with Amazon Echo or SmartThings Hub. The lock got added fairly quickly, but in the new app it has been showing as “Checking status…” for at least 20 minutes. The lock finally unlocked about an hour after my first request. |Status|ONLINE|. For devices configured via SmartThings: Install your Brilliant Control and complete setup; Ensure that your Kwikset smart locks are connected to your SmartThings account (requires the SmartThings Hub) Tap ADD DEVICE on the bottom tray of the Home Screen; Select SMARTTHINGS and follow instructions to add your Kwikset devices FAQ: why would I need another beaming repeater if my zwave lock is already close to my hub? Performance of these third party APIs, platforms, and devices is beyond EVE's control and therefore cannot be 100% guaranteed. Powered by Discourse, best viewed with JavaScript enabled. Did it default to the wrong DTH? So the Kwikset Premis App is working consistently for me *now*. Premis is a touchscreen Smart Lock that works with Apple® HomeKit™. I have a mix of Z-Wave and Zigbee devices (all battery powered), so using the Iris as a dual repeater worked well at the last house (I had about 7 of the Iris plugs and will eventually use them at the new house if I keep using SmartThings). So my guess is that the cause was a combination of: I have a Zigbee version of this lock on order. I’ve decided to get the Kwikset 914 for my own personal reasons even though both this one and the Schlage Connect Camelot are roughly the same cost (around $160±) and probably better. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). The Premis Smart Lock allows you to enter your home without a key and from the Premis app. |Label|Front doorlock| During all this I have received three notifications from the new app on my phone, each one saying “Updated code 1 in Front doorlock at House”. I noticed that you’re using the Iris plugs as repeaters. Here is the full list of those smart locks: Kwikset SmartCode 912, Kwikset SmartCode 914, Kwikset SmartCode 916, Kwikset 888 Smart Lock, Kwikset Convert and Kwikset Obsidian . My wife is technically clueless and I am obviously several thousand miles away. Thanks Maddie. But why would SmartThings be updating it in the lock? You can find out more details on this topic first post, look for the link about lock limitations which explains how different models of locks behave in various environments: [RELEASE] Universal Enhanced Z-Wave Lock Device Handler for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung. Security on the outside, convenience on the inside. Copyright © 2021 Spectrum Brands. Please Note: EVEConnect relies on integration with third party APIs and integrates with third party platforms and devices. The Kwikset Premis Contemporary ($229) is a HomeKit-enabled smart lockthat uses Bluetooth wireless technology to allow you to lock and unlock your door using your iPhone, iPad, or Siri voice commands. Android vs. iOS Would I be better off replacing the Z-Wave Plus doorlock with the Zigbee equivalent? It is compatible with IFTTT, Alexa, Apple Homekit, Nest, Wink, and SmartThings. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. That doesn’t feel like that is enough to swamp the hub and prevent it from talking to the one device that is connected (6’ away from it). Does the Premis Lock Work With Amazon Echo/SmartThings Etc.? An additional data field showed up after the initial 30 minute delay: I’m guessing that is the firmware version. Maybe that’s the problem. The smart lock is touchscreen and is also compatible with your Apple Home Kit. This morning I realized that the Live Logging page was showing several “Device is offline” entries per second. |Version|Published| will a Z-Wave repeater not repeat for a Z-Wave Plus device. I have had Kwikset Locks in my house for years. Kwikset will also work with all the integrations save for Apple Homekit while Yale will only work with Alexa, Wink, and SmartThings. Kwikset. Not responding The lock is a Kwikset 910 zwave "Some settling occurred." I have no logical explanation for why everything works perfectly now. There are many reports from users where the IRIS plug does not function adequately as a Z-Wave repeater and infact in some cases it even hinders the mesh. I have moved the hub further away from the lock (not 70’ though, that would be out in the back yard), and also moved the only Iris repeater so it is between the lock and the hub (in the lock’s new location). Does anyone know if that is the case for Zigbee doorlocks? Bobby Keyz 1,116,903 views Samsung SmartThings is really east to add devices to you systems. I had submitted a couple more requests that may be queued up, so I guess I will need to take the batteries out overnight in case it decides to unlock. It is a one-touch locking motorized deadbolt. Update: Is this just another thing that doesn’t work in the new app? The time it takes for the Kwikset Premis App to load, sync, and update status is, on average, 7 seconds. Different models of Kwikset smart locks are compatible with SmartThings, same as SmartCode 910. Remove, reset, and re-add the device using the SmartThings App. Discuss: Kwikset Premis HomeKit-enabled Smart Lock review: Kwikset's HomeKit deadbolt: A solid smart lock that works with Siri Sign in to comment Be respectful, keep it civil and stay on topic. Locked Currently on the device page for the doorlock in the IDE there is nothing to indicate how the lock is connected to the hub. Build a smart home to support all your big moments. Compatible with Apple HomeKit for access using the smartphone app, Siri commands or a code. Kwikset 910 Z-Wave SmartCode Electronic Touchpad Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Satin Nickel - Door Dead Bolts - Amazon.com. Frustratingly, the SmartThings hub seems to ignore the fact that it’s got a perfectly good repeater 5’ away from it to handle the traffic to the lock and is apparently still attempting to connect directly to the doorlock which is slightly further away (this is after a Z-Wave repair). About 30 minutes after adding the lock, it finally showed status both in the IDE and in the app. Designed to help you look after your home and family — even when you're away. No, Premis does not currently work with Amazon Echo or SmartThings Hub. You can enter your home with the No, Premis does not currently work with Amazon Echo or SmartThings Hub. There are many reasons why a lock may be unresponsive or slow to respond. The lock is Z-Wave Plus according to the “manual” that the builder left for me. I have a 911 zigbee lock and never had an issue with it… As a matter of fact, all my devices are zigbee and work flawlessly…non of the issues folks seem to have with zwave. And why would it do it three times? I then did a Z-Wave repair. ‎Download the Premis app for use with the Premis Touchscreen Smart Lock, made by Kwikset. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… With SmartThings, your home becomes a connected space that makes your life simpler, safer, and more entertaining. My wife is technically clueless and I am obviously several thousand miles away. Kwikset SmartCode 910, 912, 914 and 916 electronic locks are now available with voice control via Amazon Alexa when used through the Samsung SmartThings and Wink hubs. The SmartCode 910 Traditional touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. I’m not sure what else to try, does anyone have any suggestions? Securely control your door with the Kwikset Premis touch screen smart lock. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Has it been chugging down terabytes of data for a firmware update? I have verified that both (Zibgee & Z-Wave) repeaters in my Iris plug are shown as connected directly to the hub (from the “route” field in the device details page for each repeater). The IDE is finally showing a route to the doorlock, although it is still directly connected to the hub. I can easily return the Kwikset if it in fact is inferior…but really, one can analyze all day, but ultimately must decide in order to move on. ... Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. This lock and app will work with the Apple HomeKit platform so you can use your iPhone, iPad, or iTo… So you can safely pair it using the ZigBee interface but not pair it using Z-Wave to use it as a ZigBee repeater without the Z-Wave functionality. Does Zigbee have the same brain-dead behavior when a device such as a lock is too close to the hub and the hub won’t route through a repeater that is also close to the hub and the lock? Products which inspire assurance and delight when you need it the most. Although I could experiment with a long ethernet cable. Locked. Rendi la tua casa più connessa e la tua famiglia più protetta anche quando siete via con i dispositivi smart home di Vodafone. LAKE FOREST, Calif. – Kwikset announces that homeowners using Samsung SmartThings or Wink to control their Kwikset SmartCode 910, 912, 914 and 916 electronic locks can now ask Alexa-enabled devices to lock their … If you don’t see any “statistics” or route information that could probably mean a communication problem with the mesh or packet loss. As for the device itself, the Kiwkset 916 is a popular model but has a few quirks. (several minute delay) You may want to read through this blog from @RBoy on how to optimize your mesh and weed out any ghost devices. There are several threads on this; apparently it’s been working for everyone with the standard device handler. This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. Experience Kwikset products from the people who know them best. This app will guide you through the installation, set up, and overall customization of your Premis Smart Lock. It is a one-touch locking motorized deadbolt. On the basis of that I did a Z-Wave repair, which completed with lots of failures (since all other devices are currently off). The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Premis is a touchscreen smart lock that works Premis is a touchscreen smart lock that works with Apple HomeKit. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Thanks for the pointer to why it is helpful to move the hub and use a repeater. Check the device is plugged in and/or has sufficient battery power. I confirmed that both of the (Zigbee & Z-Wave) repeaters do show a route direct to the hub. I also got a Kwikset Convert (Amazon Cloud Cam edition) a few days ago that I set up. A: Answer Kwikset Model# 99190-001 919 Premis Bluetooth Touchscreen Smart Lock in Satin Nickel can be controlled remotely only if the user has the Apple TV generation 3 and iOS 9.2 or iPad with iOS 10.0 or higher under the same icloud account as the Premis. I thought I had seen “route” on some device pages a while ago, but that was before I was hoodwinked into switching to the new app. (several minute delay) The Kwikset Premis app enables administrators to set up an auto-lock delay. The batteries started draining faster than normal. 3. And the lock never actually unlocked. Unlocking… If it’s the Iris 3210-L, do note that while is an excellent ZigBee repeater, in our experience it is not a good Z-Wave repeater. It’s best not to use the Z-Wave functionality for the IRIS 3210-L. Keep in mind that the IRIS 3201-L only works as a Z-Wave repeater if its “paired” with the hub as a Z-Wave device. At the moment I have no other devices connected to the hub (I was wondering if the hub was thrashing trying to talk to all its friends who are still in boxes in my garage). If you have any questions about your purchase or any other … Shop Kwikset Premis Venetian Bronze Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Touchscreen in the Electronic Door Locks department at Lowe's.com. It’s good that you have many mains powered device close to your lock, with the new IDE tools you can even look at the z-wave statistics to see how the lock’s zwave module is responding to the mesh. Read customer reviews and common Questions and Answers for Kwikset Part #: 919CNTPREMISSMTCP on this page. Premis is a touchscreen smart lock that works with Apple® HomeKit™. You have any Questions about your purchase or any other … Kwikset of... 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