MrMac July 15, 2019, 1:23pm #11. 4. Connect phone A back to the Rogers Ignite wifi and setup the bulbs again. Ignite setup lists both 2.4G & 5G. Thinking maybe my wifi is blocking it for some reason but no clue. 6. I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. Globe retrofit led downlighting. Update the firmware on each bulb. Globe Electric – The Creative Energy Company® since 1932. With your newly re introduced Smartthings integration from your globe suite app. The bulbs should be plug - connect to WiFi - and work or play. Company has been unhelpful. Guide (for bulbs) says to use 2.4G for the connection process, and that 5G can be used thereafter. Simply download the Globe Suite™ APP to get started. Globe Suite Smart Lights randomly stopped working I've tried everything. ... Posted by 2 months ago. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . Showing up as connected to ST and working. Globe light bulbs won't connect...HELP. Delete the bulbs using the Globe Suite app, and return to factory settings. Globe Suite App - How to Configure your Globe Smart Bulb with AP Mode I also have two Globe led bulbs that are working in the Globe Suite app. Try a manual reset. Smart bulbs acting up? If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Since you know your way around a router, you’ve probably already looked at this but, make sure there’s no limits set on the number of DHCP allocations or the number of WiFi connections allowed. I’ve tried to connect my Globe Suite Bulb (the 3 pack from Costco) in both EZ and AP mode. 6 Likes. The Globe Suite™ APP is a complete smart home control system that connects your Globe Suite™ smart LED bulbs, smart plugs, smart cameras, smart sensors, and much more all under one roof. Hey Josh my grandson unplugged my bedroom lamp and now it says not responding it constantly goes from bright yellow to find then bright white to dim white like every 30 seconds I tried resetting modem unlinking magic home , factory resetting bulb and renaming it still doesn't respond u hope we get an answer I thought I understood the A19 completely but really stumped on this one Google Home mini unit does connect ok with Ignite. My globe light bulbs from costco have been in pairing mode for hours, however they just will not configure through the app...i am connected to 2.4 ghz wifi like they say....anyone had issues? To get started, pair your Globe Suite™ APP in the Amazon Alexa APP. To have Amazon Alexa control your devices, use the names you set up in the Globe Suite™ APP. 7. I have two products connected to your Globe Suite App on iOS. Having a Smart home has never been so easy! Here are some examples: “Alexa, turn on the living room light.” “Alexa, turn off the living room light.” “Alexa, set the living room light to 50%. Pair and setup the bulbs using the app on phone A (which is connected to the hot spot wifi) 5. The connection has been lost to your globe bulbs. Having similar issues with smart bulbs, plugs (Globe, Geeni) which did connect ok, pre Ignite. Connect Phone A to the hot spot from Phone B. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. I've tried manually resetting the light bulbs, and even then, the closest I can get is having them work through the Globe Suite app but the Google "Home" app just sees the lightbulbs as a "Not Responding". Globe Suite Bulb won’t connect to my phone. 3. Wifi and setup the bulbs using the app on phone A to the hot spot wifi ).! 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